Great Ormond Street Hospital announce the release of a high-impact, immersive 3D serious game that trains personnel how to use state-of-the-art child hoists safely, without any risk to personnel, equipment or, more importantly, children.
Great Ormond Street Hospital
Great Ormond Street Hospital (GOSH) is a world-renowned international centre of excellence in child healthcare and together with their research partner, the UCL Institute of Child Health, they form the UK’s only academic biomedical research centre specialising in paediatrics.
Since its formation in 1852, the hospital has been dedicated to children’s healthcare and to finding new and better ways to treat childhood illnesses.
As part of their ongoing commitment to innovate and improve childcare within the hospital, they have now introduced the first in a series of serious games to their training program. The game’s objective is to improve operator performance and awareness and thereby reduce the number of accidents involving state-of-the-art child hoists.
Mechanical hoists are used to lift injured, disabled or large children out of cars, beds and bathtubs in the daily operations of personnel at GOSH. There is a risk of injury to the child or to the operator of the hoist. GOSH engaged the services of Caspian Learning to create a 30 minute simulation to train operators using a machine hoist in a practical setting.
The simulation uses interactive 3D models of the hoist and 3D human avatars to enable operators to practice hoist operation in realistic scenarios.
The scenarios include many chances for “catastrophic failure”, providing the learner with opportunities for safe failure and reflection.
Throughout the simulation, the learner’s performance is recorded via GOSH’s Learning Management System (LMS) for feedback and evaluation afterwards.
The finished simulation needed to encompass several key gameplay elements that were introduced to increase the level of enjoyment and excitement for players.
The total gameplay time needed to be at least 30 minutes long, with many opportunities for challenging problems to arise.
The primary objective of the training intervention was to improve operator performance and awareness; and so reduce the number of accidents involving hoists.
An Engaging Training Solution
GOSH commissioned the award-winning serious games and technology company, Caspian Learning, to build the high-impact, engaging simulation. By using their proprietary Thinking Worlds 3D engine and visual authoring tool, Caspian Learning were able to complete the project to a set budget, within tight deadlines.
The simulation allows the operator to be fully immersed in various hoist scenarios and each one has its own [safe] consequences for failure, but grants the user the opportunity to retry if necessary.
Operator Engagement (need better title)
Prior to bringing games into the training schedule, GOSH used a combination of traditional elearning and on the job training to help personnel operating hoists understand the full implications of how they worked.
This method was considered un-engaging and with the addition of on-the-job training for live examples, could also prove to be costly.
The introduction of serious games into the program instantly increased the engagement levels of personnel and motivation to participate in the training also increased.
The ultimate pay-off was that new operators were able to try out state-of-the-art hoists in a number of scenarios that would previously only be possible via live, on the job training.
Due to this, potential risks and subsequent costs related to ‘live’ training were completely removed. Operators now had a good understanding of the hoists prior to ever actually using one in real life.
Caspian Learning were able to bring the project to successful completion on time and within budget. The final SCORM 1.2 compliant serious game was incorporated seamlessly into GOSH’s LMS and is now playing a pivotal role in the effective training of new personnel.